$ 90
Description
A local desktop support guy looking for some part time work in the evenings in my community.
At my last job I did this.
At my last job I did this.
- Manage Help Desk tickets in a timely manner
- Respond to customer issues via phone, email and computer chat
- Provide customer assistance and technical troubleshooting
- Document customer interactions
- Run diagnostics to resolve customer-reported issues
- Escalate issues as required
- Install, make changes and repair computer hardware and software
- Follow-up with customers to ensure issues are resolved
- Creating/editing documentation to ensure knowledge base is kept up to date
Nom/Société
Robert Bolden
Expérience de travail
5 ans
Téléphone
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Site Internet
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Pays
United States
État/Région/Province
California
Ville
San Francisco
Code postal
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Adresse
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