$ 90
Descrição
A local desktop support guy looking for some part time work in the evenings in my community.
At my last job I did this.
At my last job I did this.
- Manage Help Desk tickets in a timely manner
- Respond to customer issues via phone, email and computer chat
- Provide customer assistance and technical troubleshooting
- Document customer interactions
- Run diagnostics to resolve customer-reported issues
- Escalate issues as required
- Install, make changes and repair computer hardware and software
- Follow-up with customers to ensure issues are resolved
- Creating/editing documentation to ensure knowledge base is kept up to date
Nome/Empresa
Robert Bolden
Experiência profissional
5 Anos
Telefone
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Local na rede Internet
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Adicionado
há 3 semanas
País
United States
Estado/Região/Província
California
cidade
San Francisco
CEP
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Address
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